Cancellation & Refund Policy
Last Updated: September 2026 • DevNotes CS Educational Platform
1. 1-Click Subscription Cancellation
At DevNotes CS, we believe in complete customer flexibility. You can cancel your monthly recurring Pro subscription (₹29/mo) at any time without any lock-in periods or cancellation fees.
- Log in to your account and navigate to the Billing Settings page.
- Click on the “Cancel AutoPay / Turn Off Auto-Debit” button.
- Confirm your request. Your recurring mandate is turned off immediately with Razorpay.
Alternatively, you may email us at help@pallabdev.in from your registered email address, and our support team will cancel your recurring mandate within 24 hours.
2. Refund Eligibility & Guidelines
Due to the immediate digital delivery nature of computer science study notes, source files, and lab manuals, standard monthly subscription payments are generally non-refundable once access has been utilized.
Full refunds will be issued under the following circumstances:
- Duplicate Billing / Payment Glitches: If you were charged multiple times for the same monthly billing cycle due to a gateway or network timeout.
- Service Non-Delivery: If you completed payment but were unable to access the platform study materials due to a server failure, and our technical team cannot resolve the issue within 24 hours.
- Accidental Renewal: If you request cancellation within 48 hours of a renewal charge without accessing downloadable content during that billing cycle.
3. Refund Processing Timeline & Method
Once an eligible refund is initiated by our team, the amount is credited directly back to the bank account, UPI VPA, or card originally used to make the payment.
4. How to Request a Refund
To request a refund, please send an email to help@pallabdev.in with the subject line “Refund Request - [Your Registered Email]” and provide:
- Your registered email address
- Razorpay Payment ID (e.g.,
pay_XXXXXXXXXX) from your email receipt - Brief explanation of the technical issue or duplicate charge
Our support team reviews and responds to all refund inquiries within 24 to 48 business hours.